Seralago Chatter

Although we hadn’t originally booked this hotel, on arrival we found our booking had been moved to Seralago. We found the hotel staff extremely helpful and friendly. Our room was on the ground floor, spacious enough for the 4 of us. We didn’t use the microwave, but the fridge was clean and we used that daily. The room did smell a little damp, but I put that down to the sheer humidity in Orlando? We had clean towels every day. Bedding could have been better, (some cigarette burns on top blankets) but was sheets were clean. Buffet Breakfast was excellent, filling and just too much by the end of our 2 week stay! The restaurant staff were so friendly they seemed like actors, but since they managed to keep it up every day for 14 days, we know they’re genuinely “nice people” so we were happy to tip them. If we didn’t have change - we didn’t notice any drop off in their attitudes. We ate lunch in the restaurant on one of our rest days and it was pretty pricey (as you’d expect from any hotel really), but portions were true American size and the food tasted good. It was a burger/microwave heat up type of restaurant which was ok for lunch. The only piece of advice I’d give the management is - get rid of those disgusting sofas in the reception!!! [Management note: We're glad to say that 2 of the sofas have been replaced and we are working to have them totally replaced soon.] They were once lime green leather suites, but now are simply blackened, cracked leather and are so unappealing. I didn’t notice them when we arrived - I was too anxious to know our booking transfer had gone smoothly (and it had). But my husband noticed them straight away and didn’t really want to stay there if they proved to be a reflection of the general cleanliness. Thankfully, they didn’t. But really - bin them. They’re not adding to the decor and their right in the reception area! They need to go!! No chairs would be better than those. Pools seemed very popular with guests -from first thing at breakfast time until quite late at night - we were just too dead tired after Disney/Universal etc so didn’t actually use them at all. Rooms are air conditioned and the unit we had worked excellently. Room service staff were honest and friendly, if not great with English language, since most of them spoke Spanish, but this didn’t matter at all - honesty is the priority when you’re leaving your things in their care while you’re gone. The gym is really just a tiny room with 4 pieces of equipment, so my husband gave that a miss - although given how tired we were (this was our first trip to Orlando) I don’t really think he would have had any energy left to use it anyway no matter how big it was. The real bonus of staying at Seralargo was being right next to “Old Town”. The hotel’s in a fantastic part of Orlando where every Saturday night car enthusiasts bring out their beautifully and lovingly restored cars dating back from 1920s and 30s, ‘57 chevvies, cadillacs, dodges, right up to VW beetles and campervans. It’s incredible and you get to see a real piece of the US. Locals come out, music is played everywhere and there’s lots of great fun fair rides for everyone (if you haven’t had enough of rides already!) There’s some absolutely death defying bungee rides if you’re really daring or downright suicidal! And a fantastic atmosphere, and not one piece of rubbish on the floor in the whole area, despite the fact that there are literally hundreds of people walking about and lots of food, drinks, sweets etc on sale! It couldn’t happen in England. And best of all there’s a parade of the cars just before they leave so you can hear the roar of their engines. I loved it and I’m no car enthusiast! We’d have missed all this if we’d stayed on Disney! Seralargo gets my vote and it’s only 1.3 km from Disney I think. We’d definitely recommend this hotel and would stay here again. There’s a cinema room where kids can select whatever film they like. Ours never used it since they were always too tired and we had a TV in our room anyway with a million channels. There’s a games room in the reception area - our 2 kids loved that - there’s an ice hockey table, simulator games etc. They spent a few hours having fun in there. Great hotel all in all. We’ve already recommended it to our friends who are going to Orlando next year.