It’s All Right Here! An affordable Kissimmee hotel located near the most famous Orlando family attractions.
Archive for the ‘Guest Review of the Week’ Category
Friday, September 2nd, 2011
Here’s what a guest from Ohio had to say about The Seralago Hotel & Suites on TripAdvisor.
Stayed August 2011, traveled with family
We stayed at the Seralago Aug 8th-13th room 704 and was very pleased with the hotel. Check in was quick and the clerk was so friendly. There were 4 adults and 2 children so we got a suite. It was very nice and roomy. very clean and the beds were not too bad. We ate at the breakfast bar and thought it was very good,good variety and things that kids like. The servers were so nice, they took time with the kids and were patient with them. We had left to go to Disney and came back tired that night but we had a nice surprise, for the housekeeper (Ana Patricia} had cleaned and straightened our room, putting our groceries and kitchen items away neatly on the shelves. The kids stuffed animals were arranged in an order as if they were greeting us when we came in. I could not really find anything that was wrong with the room,it was so clean. Everyone that we met that worked there were super nice. They have a nice shuttle bus to transport guests to Disney and other places. Even the bus driver was so nice and joked around with us. We didn’t have time to take advantage of the pool but it did look really nice and clean The game room was nice for the kids and the general store had reasonable prices. Our stay there was very enjoyable and I will recomend this to my framily and friends. Thanks Seralago for giving us a pleasurable vacation.
Tuesday, August 30th, 2011
Here is what Pamela from London, UK had to say about The Seralago Hotel & Suites on TripAdvisor.
Although we hadn’t originally booked this hotel, on arrival we found our booking had been moved to Seralago. We found the hotel staff extremely helpful and friendly. Our room was on the ground floor, spacious enough for the 4 of us. We didn’t use the microwave, but the fridge was clean and we used that daily. The room did smell a little damp, but I put that down to the sheer humidity in Orlando? We had clean towels every day. Bedding could have been better, (some cigarette burns on top blankets) but was sheets were clean. Buffet Breakfast was excellent, filling and just too much by the end of our 2 week stay! The restaurant staff were so friendly they seemed like actors, but since they managed to keep it up every day for 14 days, we know they’re genuinely “nice people” so we were happy to tip them. If we didn’t have change - we didn’t notice any drop off in their attitudes. We ate lunch in the restaurant on one of our rest days and it was pretty pricey (as you’d expect from any hotel really), but portions were true American size and the food tasted good. It was a burger/microwave heat up type of restaurant which was ok for lunch. The only piece of advice I’d give the management is - get rid of those disgusting sofas in the reception!!! [Management note: We're glad to say that 2 of the sofas have been replaced and we are working to have them totally replaced soon.] They were once lime green leather suites, but now are simply blackened, cracked leather and are so unappealing. I didn’t notice them when we arrived - I was too anxious to know our booking transfer had gone smoothly (and it had). But my husband noticed them straight away and didn’t really want to stay there if they proved to be a reflection of the general cleanliness. Thankfully, they didn’t. But really - bin them. They’re not adding to the decor and their right in the reception area! They need to go!! No chairs would be better than those. Pools seemed very popular with guests -from first thing at breakfast time until quite late at night - we were just too dead tired after Disney/Universal etc so didn’t actually use them at all. Rooms are air conditioned and the unit we had worked excellently. Room service staff were honest and friendly, if not great with English language, since most of them spoke Spanish, but this didn’t matter at all - honesty is the priority when you’re leaving your things in their care while you’re gone. The gym is really just a tiny room with 4 pieces of equipment, so my husband gave that a miss - although given how tired we were (this was our first trip to Orlando) I don’t really think he would have had any energy left to use it anyway no matter how big it was. The real bonus of staying at Seralargo was being right next to “Old Town”. The hotel’s in a fantastic part of Orlando where every Saturday night car enthusiasts bring out their beautifully and lovingly restored cars dating back from 1920s and 30s, ‘57 chevvies, cadillacs, dodges, right up to VW beetles and campervans. It’s incredible and you get to see a real piece of the US. Locals come out, music is played everywhere and there’s lots of great fun fair rides for everyone (if you haven’t had enough of rides already!) There’s some absolutely death defying bungee rides if you’re really daring or downright suicidal! And a fantastic atmosphere, and not one piece of rubbish on the floor in the whole area, despite the fact that there are literally hundreds of people walking about and lots of food, drinks, sweets etc on sale! It couldn’t happen in England. And best of all there’s a parade of the cars just before they leave so you can hear the roar of their engines. I loved it and I’m no car enthusiast! We’d have missed all this if we’d stayed on Disney! Seralargo gets my vote and it’s only 1.3 km from Disney I think. We’d definitely recommend this hotel and would stay here again. There’s a cinema room where kids can select whatever film they like. Ours never used it since they were always too tired and we had a TV in our room anyway with a million channels. There’s a games room in the reception area - our 2 kids loved that - there’s an ice hockey table, simulator games etc. They spent a few hours having fun in there. Great hotel all in all. We’ve already recommended it to our friends who are going to Orlando next year.
Ask for a ground floor room - then you can park your car right outside your door.
See more room tips
Monday, April 4th, 2011
“More than it looks”
We were a little leery of the “motel-like” appearance but were pleasantly surprised! The Kid Suites were PERFECT for the kids. It created a total separate area in the room for the kids with their own TV and 3 beds (Bunk beds and a twin). The kids loved it and so did we! The pool was heated which was a plus in March. Will definitely stay here again if we’re in the area!
You must go to Fun Spot. It very close to the hotel and worth the money!
Shannon P. 3/23/11
Monday, December 20th, 2010
I would like to thank you for a wonderful weekend at your hotel. This stay was one of your most fun filled weekend we have had it a long time. The room was perfect, staff was excellent and my boys loved, loved the Christmas decor. Santa sleeping 3 doors down was so exciting to my 4yr old. I have never seen that and thought it was brilliant!! The tree contest in the lobby was fun to see the different tress. My one son asked it Santa left those gifts up your big center tree LOL. It was just an all around nice trip. We ordered pizza & fries Saturday night from the food court. GREAT!! We had a great chat with the lady at the cash register while we waiting. She was so nice and my oldest son enjoyed talking with her.
Again, you made the stay wonderful and we most definitely will return. Thank you for your time and concern.
Carrie & Frank
Friday, October 8th, 2010
I have been going to this Hotel for 3 years now. I have referred lots of people to this hotel. For the price and location you can’t beat it. We went for Girls Weekend Getaway September 17 and 18th we had a blast and it was the first time I stayed in a suite. Very nice for the money we paid for it. They always email me. I have them on facebook so they let me know about all the promotions going on. Now they have shuttles to Universal. Which is great because that is the only time we didn’t stay there is when we would go to Universal. Now we have no excuse. This is really a nice, clean fun place to stay with kids or getaway.
Tuesday, September 28th, 2010
It’s friendly, fun, and a fantastic location
Seralago has wonderfully friendly and knowledgeable personnel. The 2 HUGE swimming pools are always clean as are the beautiful grounds that surround them. The buffet breakfast in their restaurant is wonderful and the staff in the restaurant is efficient and VERY friendly…and there’re many food options as well as ordering from their menu. The grounds are always very clean and beautiful. The location is great with their shuttle to Disney as well as other attractions…and right next to ‘Old Town’ amusement/shops/games park. There are tons of good restaurants within walking distance. It’s an amazing location…and it’s a ‘Disney Good Neighbor Hotel’ which means it has special arrangements with Disney…such as acquiriing tickets, etc. there…also arrangements can be made for other parks, shows, etc. there….It’s a WONDERFUL HOTEL and the prices are amazingly reasonable….with lots of specials for all groups of people all year….Seniors…Returning Military…Birthday and Reunion Groups…Florida Residents…AARP…AAA, etc., etc.
We HIGHLY recommend this hotel.
Wednesday, July 28th, 2010
We loved this place so much we stayed 2 extra nights. Our room was clean. The beds were nice to sleep in.our room was facing the parking lot and it wasnt noisy. you couldnt hear your neighbors at all. The pools were nice so warm just like bath water. we didnt want to leave the hotel just being in the room and pool was nice specially after going to theme park for the day it was nice to come back and relax.. tv had a few good channels not to many to choose from.We was in second building close to the back and our internet was good. We had fun in the little game room. We ate breakfast buffet one morning it was good and fresh. The cafe hamburgers was good. The pizza was very good to.I have nothing bad to say about this hotel we had a fun time and enjoyed ourselfs very much. My husband step on a gecko one morning in our room he just picked it up and put it back outside they are out side in bushes. We had to have seen around 20 of them just walking around the side walks.I dont believe any of the negatives here cause our experience was the best one. Thank you very much seralago.. Cant wait to come back ..
Friday, May 21st, 2010
I would like to say that if you want to stay in a hotel and enjoy the area and the activites in the Kissimmee Florida area you need to stay at the SERALAGO HOTEL AND SUITES, This place is a great place to stay with your family. The rooms are VERY roomy and you have enough room to move around the room and not have to worry about bumping into each other… They have a kitchen area in the room which is really great and a fridge and microwave for your convenience. The pool was big enough where you werent crowded, and you didnt even have to worry about having a towel they had a cabinet FULL of towels. They even had an exercise room that you could visit if you wanted a good workout and what really topped this HOTEL off was that they had a LAUNDRY ROOM where you could wash your clothes and not go home with dirty clothes.. Now that was just GREAT to have… My kids had FUN during our stay, heck they didnt even want to leave to go to disney world because they wanted to stay and swim the whole time we were there…
THANKS SERALAGO FOR THE GREAT HOTEL AND FOR THE GREAT OPPORTUNITY… SEE YOU IN THE FALL…..
Tuesday, April 27th, 2010
I just got back from a 3 nite 4 day trip to Disney with my 7 yr old and 9 yr old. After reading some of the reviews on here I was a little concerned but that all went away when we got the room. Staff is very friendly. The store wasn’t to bad. They have an excellent philly steak sandwich. My children are very hard to please and they loved the room and the pool!!! We stayed in the kids suite and it was the best!!! My daughters loved it!!! Had their own tv, x box, desk, and 3 beds to choose from. It also looked like a castle. It was really cute!!! The pool and hot tub were great. The breakfast buffet was great. Kids eat free which is a plus. My bed was very comfortable and relaxing!!! Nice little tiki bar for those of you who like great mixed drinks!! Bartender not to bad looking for the single moms out there lol We had a great time and when we go back to Florida we WILL be staying there again. If traveling with children get the kids suite you will not regret it!!!!
Tuesday, April 6th, 2010
Close to Disney but yet far enough to not be in the heavy traffic.
Even though we were not able to spend any time in the pools I was impressed that there were two heated pools. The room had a microwave and a mini fridge so we were able to buy some food and cook when we wanted and save some money. The hotel is close enough to Disney that you can go back and take a break if needed (or change clothes if you get too wet on the water rides). The hotel offers a shuttle to Disney which is an absolute plus. Rooms were comfortable and clean.