Customer Testimonials

See what past Seralago guests have to say about our hotel!

"I must admit that I was disappointed with my stay at your hotel.  My biggest disappointment was that my family and I could not stay longer.  Everything was wonderful.  The suite was great.  It was clean and colorful.  My two sons enjoyed having their own semi private space.  The location was convenient to everything.  We will definitely be staying at Seralago again.  I will also recommend it to any who is planning to visit Kissimmee/Orlando area.  The staff that we came in contact with were a delight and always smiling.  Thanks for making our vacation one to remember."- Paulita P. from Hope Mills, NC

"Three years in a row!!!
We really enjoy staying at Seralago. This was our third visit. Staff always treats us very well. The pools are wonderful. Our room has always been clean and comfortable. You can't beat it for the price and location." - a traveler from Akron, OH

"Great for the family and or you and the kids
This hotel is great. The staff here are 5star caliber, with customer service second to none. They have a food court and mini store with bar and mini game room that is all on location. They are right next to a mini golf and a mini carnival. Great location and maybe 5 min to Disney. I have stayed here 5 times or so and have never had a problem. Again I have to say honestly that the hotel is in 'good' condition with 2 pools and theme rooms for the little ones but the staff and service is second to none. if you have a family of 4 or more I would recommend that you stay here. Buffet breakfast free to kids. Stay here and your kids eat a free breakfast, it is a nice spread. Game room and pools. Hot tubs also. As well as food and adult activities just around the corner...literally." - Mike S. from Melbourne, FL

"Great place to stay with small kids!
The Seralago with the Kids Suite was the perfect choice for us. Our four and two-year old girls loved having their own mini suite almost as much as they loved the Magic Kingdom. My husband and I could talk above a whisper after their bedtime! The kid-friendly dining area was another big hit. We'd definitely stay there again!"- a traveler from Allentown, PA

"Definitely Would Recommend this Hotel
My best friend and I stayed at this hotel from January 18th-January 21st. The staff at this hotel were great. They were very friendly and really made out stay worthwhile. I must admit that we were expecting the worse since in October we had stayed at a nearby hotel, had a very bad experience, which ultimately, left a sour taste in our mouth. I am glad to say that the room was clean, did not smell and all equipment worked. This hotel gets two thumbs up." - Claudia T. from Miami, FL

"A very good place to stay
For the money and convenience this was the best hotel I've had the pleasure of staying at in all my yearly business trips to the Orlando area. The service was good and the room was excellent. I highly recommend this hotel to anyone to stay at rather for business or pleasure. This hotel is rated three out of five stars and is worth every star." - a traveler from Richton Park, IL

"My family checked in and everyone was so nice. I had my 2 dogs and 2 children with us and we enjoyed our stay. Employees were very nice. They were all very helpful. When I needed a sheet change for the crib, they were more than happy to help. When I asked for anything, they were very happy to help. The Hotel was clean and equipped with everything I needed. Including a laundry mat. They had a place to walk the dogs. We would stay again, everyone was so pleasant." - a traveler from Cedartown, GA

"The location was absolutely perfect. Just off the interstate. Decent selection of dining establishments. Great value for your vacation dollar. Not a 4 or 5 star place but when you don't want to spend ALL of your retirement on a family vacation, this place is perfect!"- Gil B. from Lincoln, NE

"Our vacation started off really crappy but it got better once we got to Seralago. The lady who checked us in, I think her name was Vanessa, was very pleasant and understanding. She gave the kids free tokens for the game room so that we could pass time while our information was uploaded to their computers. Our housekeeper was Carolyn and she did an excellent job everyday (we were not the neatest people). Overall the hotel was great and we definitely are going back again. The location was also a great asset. It's located on the strip with a wide array of things to do."- Kareena B. from Philadelphia, PA