Guest Survey for Seralago Hotel & Suites in Kissimmee FL

We appreciate your feedback on our family hotel in Kissimmee!

Thank you for visiting the Seralago Hotel & Suites Main Gate East. We are delighted you chose us as your family friendly discount hotel near Disney World.

Please complete the form below to let us know how we may continue to provide the best services for you and your family!

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Were you here for: Leisure Group visit Event Other No Comment
Overall Excellent Very Good Good Fair Poor No Comment Overall physical condition of the hotel Overall service received at hotel Value received for the price paid Content for class "separator" Goes Here Appearance Excellent Very Good Good Fair Poor No Comment Outside appearance of the hotel Lobby condition / Attractiveness Content for class "separator" Goes Here Arrival Excellent Very Good Good Fair Poor No Comment Service at check-in (friendly, efficient, prompt) Accuracy of room reservations Content for class "separator" Goes Here
Staff Excellent Very Good Good Fair Poor No Comment Responsiveness to your needs Friendliness Professional attitude and appearance Content for class "separator" Goes Here
Guest Room / Bathroom Excellent Very Good Good Fair Poor No Comment Overall cleanliness Guest Bath facilities (amenities, hot water, etc.) Heating/Air conditioning (quiet, efficient, etc.) Bed/Pillow comfort Television (quality of picture, condition, etc.) Television Channels and movie options Condition of Furniture Condition of Bedspread/Drapes/Carpet Lighting (brightness, good working order, etc.) In-Room working space and environment Quietness of Guest Room Content for class "separator" Goes Here
Food Excellent Very Good Good Fair Poor No Comment Restaurant (food quality and service) Room Service (food quality and service) Content for class "separator" Goes Here
Other Excellent Very Good Good Fair Poor No Comment Hotel Safety and Security Telephone Services (wake-up calls, messages, etc.) Recreational Facilities (pools, fitness center, etc.) Content for class "separator" Goes Here
Departure Excellent Very Good Good Fair Poor No Comment Service at Check-out (friendly, efficient, prompt) Content for class "separator" Goes Here
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